Using AI Safely in Charities

Generative AI can save charities time on writing, research and admin – but it brings risks to beneficiaries' data, accuracy, fairness and trust. This course gives charity staff, volunteers and managers practical rules for using AI safely, choosing tools, protecting data, and setting a simple AI policy that trustees can oversee.

Who this course is for: Charity staff and volunteers in any role, managers, fundraisers, communications and service teams, and trustees. No technical knowledge needed.

Self-paced online learning. Earn a Certificate of Completion on passing.

What you will learn

• Explain what generative AI does well and where it fails
• Decide what information can and cannot go into AI tools
• Use AI responsibly in fundraising, communications and service delivery
• Recognise AI-enabled scams and deepfakes targeting charities
• Choose and approve AI tools with basic due diligence
• Write a simple AI use policy with trustee oversight

Course modules

• Understanding AI in a charity
• Using AI safely day to day
• AI-enabled threats
• Choosing tools and setting policy