Cyber Basics for Charity Staff and Volunteers

A free, one-hour, plain-English course for everyone who works or volunteers for a charity. Learn to spot phishing and scams, protect your accounts, keep devices and data safe, use AI tools sensibly and report problems quickly. Short lessons, mobile-friendly and designed for people with no technical background.

Who this course is for: All charity staff, volunteers, trustees, interns and sessional workers. No technical knowledge needed.

Self-paced online learning. Earn a Certificate of Completion on passing.

What you will learn

• Recognise phishing emails, texts, calls and scams that target charities and supporters
• Protect accounts with strong passwords, a password manager and two-step verification
• Keep devices updated and handle supporter and beneficiary information safely, including when using AI tools
• Know how and when to report a concern, without fear of blame

Course modules

• Spotting phishing and scams
• Protecting your accounts
• Devices, data and AI
• Reporting and what to do