Digital Platform Ownership and Supplier Security for Charities

A practical, plain-English course for charity digital, communications, fundraising and marketing teams who own websites and online platforms but are not technical. Learn what you own, who is responsible for what, how to manage agencies and suppliers, how to respond to vulnerability alerts, how to protect donation pages, supporter data and social media accounts, and what to do when something goes wrong. Includes ready-to-use templates and a capstone case study.

Who this course is for: Charity digital, web, communications, marketing, fundraising and supporter care teams, digital managers, volunteers who run websites or social media, and senior managers responsible for digital platforms. No technical knowledge needed.

Self-paced online learning. Earn a Certificate of Completion on passing.

What you will learn

• Build a register of your charity's digital platforms with a named owner for each
• Explain who is responsible for security across staff, volunteers, agencies and suppliers
• Recognise the main threats to charity websites, donation pages, domains, email and social media
• Manage agencies and suppliers with clear security expectations, access controls and exit plans
• Triage and respond to vulnerability alerts using a simple, repeatable process
• Protect supporter data, donations and your charity's reputation, and respond confidently to incidents

Course modules

• Your charity's digital estate
• Roles and responsibilities
• Threats charities actually face
• Working with agencies and suppliers
• Vulnerability alerts made simple
• Accounts and access
• Donations and payments
• Supporter data and data protection
• Domains, email and social media
• Accessibility, trust and communicating with supporters
• When things go wrong
• Building maturity and capstone