Payment and Card Security (PCI DSS) for Charities

Charities take card payments in shops, at events, through contactless donation points, over the phone and online. This short course explains PCI DSS in plain English and shows staff and volunteers how to handle card payments safely – so donors are protected and the charity avoids fraud, fines and lost payment facilities.

Who this course is for: Charity shop managers and volunteers, events and community fundraising teams, supporter care and finance staff, and anyone who takes or manages card payments. No technical knowledge needed.

Self-paced online learning. Earn a Certificate of Completion on passing.

What you will learn

• Explain PCI DSS and your charity's responsibilities in plain language
• Take card payments safely in person, on contactless devices and at events
• Handle phone and mail payments without exposing card details
• Complete annual compliance with your payment provider and respond to card security incidents

Course modules

• Understanding PCI DSS
• Payments in person
• Phone, mail and online payments
• Compliance and incidents