Using AI Safely and Responsibly at Work

A practical, plain-English course for anyone who uses AI tools such as chatbots, writing assistants and copilots at work. Learn how to get real value from AI while protecting data, checking accuracy, spotting AI-powered scams and staying within the law.

Who this course is for: All staff, volunteers, managers and trustees in any organisation. No technical knowledge is needed. Suitable as AI literacy training for staff.

Self-paced online learning. Earn a Certificate of Completion on passing.

What you will learn

• Explain in simple terms what AI tools are, what they are good at and where they go wrong
• Decide what information can and cannot be shared with AI tools
• Check AI outputs for accuracy, bias and fairness before relying on them
• Recognise AI-powered scams, deepfakes and voice cloning, and verify requests safely
• Use AI agents and connected assistants safely, and know when a human must decide
• Follow your organisation's AI rules and report problems

Course modules

• Understanding AI at work
• Protecting information
• Getting trustworthy results
• AI-powered scams and staying safe