Managing Volunteers' Digital Access Safely

Volunteers are the heart of most charities – and they often use charity email, shared drives, the CRM, social media and their own devices. This short course shows volunteer managers how to give volunteers the access they need, keep data safe, and remove access cleanly when they move on.

Who this course is for: Volunteer managers and coordinators, team leaders who supervise volunteers, operations staff and small-charity managers. No technical knowledge needed.

Self-paced online learning. Earn a Certificate of Completion on passing.

What you will learn

• Plan volunteer access by role using least privilege
• Onboard volunteers with individual accounts, MFA and short, practical training
• Manage volunteers' use of personal devices and messaging apps
• Remove access promptly and completely when volunteers leave or pause

Course modules

• Planning volunteer access
• Onboarding volunteers securely
• Devices and everyday working
• When volunteers move on